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Help Center

Awesome Joe Auctions

Awesome Joe Auctions

My Profile

How do I stop receiving notifications?

How do I enter/update my payment information?

Selling Basics

How do I list my vehicle on Awesome Joe Auctions?

What if the buyer backs out of the deal after I paid for the condition validation report?

Do I have to include conditions on my listing?

How long does it take for the vehicle I submitted to be approved?

Can I cancel my listing?

How do I know which category my vehicle belongs in?

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Buying Basics

What if I have questions about the vehicle that are not addressed in the description?

Do I have to put down a deposit?

What is the "Wait List" feature and how do I use it?

What does “Watching” a vehicle do?

Want to be sure you’re paying the right price?

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Auctions

What is an “Auction Reserve”?

How can I lower the reserve limit set on my auction?

How do I place a bid?

How will I know if I’ve been outbid?

How do I find the reserve on an auction?

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Classifieds

Do I have to bid, or can I buy a vehicle directly?

What does “Under Contract” mean?

Condition Validation & Buy Confident Process

What is the "Buy Confident Process" and is it mandatory?

What is "Condition Validation"?

Transportation & Other Logistics Support

I just bought a new ride! Now I need insurance.

I want to maintain my ride as best as I can, any advice?

How can I transport my new ride?