We're sorry you have to cancel! You can cancel one of two ways outlined below:
NOTE: Registration cancellation is only possible if your event organizer allows it. If you do not see these options, contact your event organizer or support@trackrabbit.com for additional support
- Click your name in the upper right hand corner of your screen to access your User Profile
- Scroll down to Upcoming Events and find the event you want to cancel
- Click Cancel next to the event name and you will be be shown a confirmation screen that includes reference to the event organizers cancellation fees at the time of viewing
- If you agree to the applicable fees, click Confirm Cancellation on the modal within the registration page of the event you would like to cancel
Option 1: Via User Registration
- Click Edit Registration via the Event Details page
- Click Cancel Registration in the Cart
NOTE: If you have already paid for your registration, you will be issued a credit less the cancellation fee. The credit is only redeemable at the organizer’s future events and will automatically appear in your future registrations. You can view all of your credits under Credits on your user profile